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Get Well Clinic – Policies & Service Information

Home » Get Well Clinic – Policies & Service Information

Get Well Clinic – Policies & Service Information

  1. Product / Service / Pricing

Semaglutide & Medical Weight Loss Program

At Get Well Clinic, we offer doctor-supervised weight loss programs, including Semaglutide treatments tailored to individual health goals. Our services include:

  • Initial Consultation: $XX (one-time fee, includes medical evaluation and prescription eligibility assessment)
  • Semaglutide Subscription: Starting at $100/month (includes medication, follow-up consultations, and support)
  • Telehealth Follow-Ups: $100 per session (if additional consultations are needed)

How It Works:

  1. Complete an online medical questionnaire.
  2. Consult with a licensed provider via telehealth.
  3. Receive an approved prescription and medication shipped to your door.
  4. Regular check-ins to monitor progress and adjust treatment if needed.

Eligibility Requirements:

  • Must be 18 years or older.
  • BMI of 25or higher (or medical conditions requiring weight management).
  • Not currently pregnant, breastfeeding, or have contraindicated medical conditions.

Medical Disclaimer: All prescriptions are subject to provider approval based on a medical evaluation. Get Well Clinic does not guarantee prescription approval.

  1. Privacy Policy

Effective Date: 01/01/2025

At Get Well Clinic, we value your privacy and are committed to protecting your personal health information. This policy explains how we collect, use, and safeguard your data.

Information We Collect:

  • Personal Information: Name, address, date of birth, contact details.
  • Health Information: Medical history, prescriptions, conditions.
  • Payment Information: Processed securely via third-party providers.
  • Usage Data: Website interactions for analytics and service improvement.

How We Use Your Data:

  • To provide medical services and fulfill prescriptions.
  • To communicate with you regarding your treatment and appointments.
  • To comply with legal and regulatory requirements.

Data Protection & Sharing:

  • We comply with HIPAA regulations to protect your medical data.
  • We do not sell or share your personal data with third-party marketers.
  • Data may be shared with partner pharmacies and healthcare providers for prescription fulfillment.

For privacy concerns, contact us at privacy@getwellclinic.com.

  1. Terms and Conditions

By using Get Well Clinic’s website and services, you agree to the following terms:

Eligibility & Use

  • Users must be 18 years or older and reside in states where Get Well Clinic operates.
  • Telehealth services are not a substitute for in-person medical care.

Medical Disclaimer

  • Treatment outcomes vary by individual. No guarantees are made regarding weight loss results.
  • Patients must provide accurate medical history for proper evaluation.

Limitations of Liability

  • Get Well Clinic is not responsible for adverse reactions due to inaccurate medical history or non-compliance with provider instructions.
  • We reserve the right to modify these terms at any time.

For full terms, visit getwellclinic.com/terms.

  1. Shipping & Delivery Policy

Processing & Shipping Times:

  • Orders are processed within 1-3 business days after prescription approval.
  • Standard shipping: 3-5 business days.
  • Expedited shipping: Available for an additional fee.

Shipping Restrictions:

  • We currently ship within [California].
  • Packages require an adult signature upon delivery.

Lost/Damaged Packages:

  1. Refund Policy

Due to federal regulations, prescription medications are non-refundable and cannot be returned once shipped.

Exceptions:

  • Incorrect or Damaged Items: If you receive the wrong product or a damaged package, contact us within 48 hours for a replacement.
  • Subscription Cancellations: You may cancel your monthly subscription before the next billing cycle to avoid charges.

How to Request a Refund:

  • Email refunds@getwellclinic.com with your order number and issue details.
  • Refund processing time: 5-7 business days (if applicable).

For more details, visit getwellclinic.com/refunds.

For any questions, contact us at support@getwellclinic.com or call 832-781-4340